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Problems Getting Through
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28-10-2011, 22:33
(This post was last modified: 28-10-2011 23:17 by Jonnyb88.)
Post: #1
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Problems Getting Through
Hi,
I just thought I would bring it to your attention that today at 3:23pm and at 5:41pm I made two calls using Bluebucks and both times I called for some reason I could not get through. I did try to get through to Kitty both times and instead of being connected to her, it just kept on ringing. at 3:23pm when I first called, I remember I actually saw Kitty thinking she had a call at 3:23pm and then she put the phone down after a few seconds. So both of these times I called it took away 12.97 Bluebucks off me. I did eventually get through when I called Talia at 5:56pm so maybe it was just a bad line that Kitty had I don't know. You can confirm those times I tried to connect to Kitty by looking at my account history by the way. I had only just got a refund from you as well so it is disappointing that this could of happened. So because I could not get through on those times I would like to ask if there is any chance I could please have a refund? |
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29-10-2011, 06:12
Post: #2
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RE: Problems Getting Through
(28-10-2011 22:33)Jonnyb88 Wrote: Hi, Sorry to hear of this. Please forward your acc details to me by PM and you will be fully re-imbursed. The matter will also be investigated to seek to ensure no repetition of this glitch. Thanks for bringing to our attention.
http://twitter.com/bluebirdfilms |
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29-10-2011, 06:57
(This post was last modified: 29-10-2011 07:16 by WTFitsFreeblue1.)
Post: #3
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RE: Problems Getting Through
(29-10-2011 06:12)rooblue1 Wrote:(28-10-2011 22:33)Jonnyb88 Wrote: Hi, This isn't the first time this has happened. I have had issues with Blue Bucks for months now. I don't always complain either, but I'm just annoyed that I can't call certain models as the Blue Bucks Daytime Number just doesn't work for them. I'm not gonna post a load of negative comments, because you do get re-imbursed for your troubles EVENTUALY. Would really like to know how long I'm gonna have to wait THIS TIME for my refund? as it's been nearly 3 weeks so far. Other sites I use, sort the refund out within 24hours if you have a problem. Would also like to add, I use this service a lot, and it's not really about the refund, I just want to be able to call Cara Steel. |
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29-10-2011, 15:43
Post: #4
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RE: Problems Getting Through
(29-10-2011 06:57)WTFitsFreeblue1 Wrote:(29-10-2011 06:12)rooblue1 Wrote:(28-10-2011 22:33)Jonnyb88 Wrote: Hi, Add me to the list of these people too. I agree WTFitsFreeblue1 I just want to talk to Cara Steel using my bluebucks but for some reason on more than one occasion I just can't get through. |
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29-10-2011, 16:50
Post: #5
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RE: Problems Getting Through
(29-10-2011 15:43)matthew stovell Wrote:(29-10-2011 06:57)WTFitsFreeblue1 Wrote:(29-10-2011 06:12)rooblue1 Wrote:(28-10-2011 22:33)Jonnyb88 Wrote: Hi, Noted for attention...
http://twitter.com/bluebirdfilms |
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31-10-2011, 12:47
(This post was last modified: 31-10-2011 14:25 by Jonnyb88.)
Post: #6
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RE: Problems Getting Through
(29-10-2011 16:50)rooblue1 Wrote:(29-10-2011 15:43)matthew stovell Wrote:(29-10-2011 06:57)WTFitsFreeblue1 Wrote:(29-10-2011 06:12)rooblue1 Wrote:(28-10-2011 22:33)Jonnyb88 Wrote: Hi, I did PM you with my username on October 29th. So will I be getting my refund then? |
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01-11-2011, 10:13
(This post was last modified: 01-11-2011 10:28 by rooblue1.)
Post: #7
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RE: Problems Getting Through
(31-10-2011 12:47)Jonnyb88 Wrote:(29-10-2011 16:50)rooblue1 Wrote:(29-10-2011 15:43)matthew stovell Wrote:(29-10-2011 06:57)WTFitsFreeblue1 Wrote:(29-10-2011 06:12)rooblue1 Wrote:(28-10-2011 22:33)Jonnyb88 Wrote: Hi, You have been reimbursed! http://twitter.com/bluebirdfilms |
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Thank given by |
Jonnyb88 |
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01-11-2011, 13:57
Post: #8
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RE: Problems Getting Through
(01-11-2011 10:13)rooblue1 Wrote:(31-10-2011 12:47)Jonnyb88 Wrote:(29-10-2011 16:50)rooblue1 Wrote:(29-10-2011 15:43)matthew stovell Wrote:(29-10-2011 06:57)WTFitsFreeblue1 Wrote:(29-10-2011 06:12)rooblue1 Wrote:(28-10-2011 22:33)Jonnyb88 Wrote: Hi, Thanks a lot for that |
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Thank given by |
rooblue1 |
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